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Customer Service

Tel. 123.456.7890

Visit Our Showroom

500 Terry Francine Street

San Francisco, CA 94158

Opening Hours

Mon. -  Fri. 8am - 8pm

Saturday. 9am - 7pm​ 

Sunday. 9am - 8pm


"I got married in the perfect dress from Unique Bridal. Service and communication throughout the process was very professional. My dress was a perfect fit and I received so many compliments on the day. Thank you!"

Amy S

"Hi Charlene! 
I received a couples of shots from the photographer from Friday whilst I await the others! I just wanted to send you a couple, and thank you again for beautiful dress!!! I received so so many compliments, people really loved as much as I did! Thank you for making the process really seamless and lovely for me and finding my perfect dress!
I’ll send more of me in the dress when I get them! 
All my love 
Carla x"

Carla B

"I came to you after already purchasing a dress I wasn't happy with. You put my mind at ease promising it would be ready in the short notice I gave you. Putting on my wedding dress I felt like a princess. Was everything and more than I wanted. Thank you for making me so happy. Your dresses are truly great quality and I had everyone commenting on how wonderful my dress was and how expensive it must of been. Most thinking I spent thousands, little did they know I spent a fraction of that!."

Lauren P

"I would like to thank Charlene and her team for the most beautiful wedding gown on the market. 
I would call myself 'fussy' when looking for a wedding gown. I like quality lace (which is light) and a nice fit. I had tried on about 20 wedding gowns before seeing Charlene's website. 
After her fitting I had about 3 dresses that I could see myself wearing. One stood out and I ordered it on the spot...
Thank you!!"

Jinka M

"My dress was amazing and I felt amazing in it. It was beautiful and comfortable which is very hard to find with wedding dresses.  Thanks again!"

Sophie A

"Thank you so much for my beautiful dress."

Hayley C

"My dress was amazing! Highly recommended! Thanks!"

Breanna K

"My wedding dress was the perfect choice of budget & beauty. I absolutely loved it. The fit was style & perfect & it didn't break my bank account."

Jacqui M

"Hi Charlene!! John and I got married yesterday!!  Just want to say A BIG THANK YOU for my stunning dress!! It was perfect!!"


"Lovely customer service and beautiful dresses."

Meredith B

"Charlene delivered great customer service and the gown was as described and shown in her show room. She delivered within the time frame and the gown was beautiful."

Teresa A

"I grabbed a last minute dress off the rack and it was perfect! I got a great discount as well as great service, followed by many lovely comments :)"

Madeline H

"Fantastic customised dresses at a very reasonable cost. Highly recommend!!"

Katherine P

"Over the moon with my dress and the service from Charlene. Gorgeous dress and materials. Charlene went over all the details carefully and the dress was ready on schedule. A very easy smooth process. Thankyou"

Maya H

I had a really wonderful experience at UBC with Charlene. I had already bought a dress online that didn’t work for me so I came to the shop a bit shell shocked. Charlene was really helpful and kind but was never pushy and never tried to sell me on any of the dresses. She simply suggested dresses that were similar to the ones I had already picked out. I ended up finding the dress that I loved and Charlene asked the dress maker to put it on rush so it would come in time to get alterations before my wedding. It came with plenty of weeks to spare! Charlene is a great communicator and made the buying/shipping process super simple giving me updates every step of the way. I was initially drawn to UBC because of their dress selection and price point but Charlene’s great customer service was the cherry on top. Thanks Charlene and the team at UBC!

Katie S

Have bought my dress from Charlene and had an amazing experience! I initially messaged through Etsy and was delighted to find out there had a shop front for me to try on my dress before purchasing it! I was initially interested due to the reasonable pricing and then found a dress I absolutely fell in love with! She scheduled my appointment so quickly and was so great at my appointment and even arranged two appointments back to back for me and my friend so we could both try on dresses together both being newly engaged!

I have also booked my alterations in store and arranging to collect my dress was so easy and organising future alterations was seamless! Couldn’t be happier and have recommended them to a few friends also!


"Charlene was absolutely amazing and she has created a welcoming, gorgeous and relaxing environment and it is a really personal experience as you and your entourage are the only one there. Charlene was really supportive and caring throughout the entire fitting making sure that I had tried on everything i wanted to and also suggesting some beautiful coices of her own. There was a large selection of gorgeous unique gowns for all budgets and occasions and I am very happy with the gown I chose. It was beautifully made, fit like a glove and was unique which is what I wanted. I would recommend Charlene if you are wanting to find something special and not what is on every other bride."

Rebecca L

"Highly recommend. Such a beautiful collection of affordable dresses. Charlene provided a calm, no pressure environment. I ended up buying the most beautiful dress, the second one I tried on!"


"Charlene is an amazing person with a great energy. She was very helpful with the whole process of choosing my wedding dress. I can't recommend her highly enough."


HIGHLY recommend this beautiful place. Once we entered Unique Bridal and met Charlene, I was at ease and she helped me find the PERFECT dress. The dresses that are in stock are BEAUTIFUL. If you need a dress, this IS the place you MUST go. Thank you x.x.x


Hi Charlene,
"Happy opening day! I just wanted to say again a huge thank you for having us today! Your space is so amazing. Your hospitality was so warm and welcoming and so incredibly helpful! To top it off your dresses are all so beautiful! I have not had this experience elsewhere! Thank you so so much! I can not wait to try on the *** (censored) and purchase my dress from your store!"

Danielle G

"Dear Charlene,
I've just completed the payment.
Thank you so much for your assistance today. You took time out of your busy schedule to help us, and I appreciate it.
Thank you for creating a comfortable and welcoming atmosphere and allowing us to take our time choosing a dress. You gave us the space and time to make our decision. :)
I can't wait for my order to arrive! :)
Thank you again!"


"Good morning Charlene,
Thank you for the wonderful appointment yesterday, I had such a good experience in your lovely studio! I’d love to book again to return to try on ***, *** and *** (censored) once you know that *** is available again. Is it possible for you to let me know once *** has returned? Thank you :)"


"I reached out via email to see if I would be able to get the dress in time as I had changed my mine when I’d seen it and fallen in love.  When it arrived (in less time than was expected) it was exactly as I’d imagined and fit perfectly. Charlene helped me with getting some extra room in the hips and it ensured that I got to wear this amazing dress. Amazing service with regular updates, fast and efficient shipping, amazing quality..." 


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